01. What Is Responsible Gaming
Responsible Gaming means enjoying gaming while staying fully in control — of your time, your money, and your emotions. At 656, we want every gaming experience to be positive, enjoyable, and free from harm.
For many people, gaming is a simple form of entertainment. But for some, it can spiral out of control. That's why 656 always reminds you: winning is never guaranteed, so never bet more than you can afford to lose.
The key principles of Responsible Gaming are:
- View gaming as entertainment, not a source of income
- Deciding in advance how much time and money you'll spend each day or week.
- Not chasing losses by placing more bets to try to recover money you've already lost.
- Not letting gaming take priority over family, friends, or work.
- Taking a break or seeking help when needed.
Gaming at 656 is entirely optional and meant for entertainment. We never encourage you to bet beyond your means.
02. 656's Responsible Gaming Principles
656 upholds international Responsible Gaming standards. These principles are reflected in every decision we make, every product we design, and every customer interaction:
Transparency
The RTP (Return to Player) rate and wagering conditions for every game are published with full transparency.
Age Verification
A strict KYC process fully prevents access by anyone under 18.
Control Tools
Multiple tools are in your hands — including deposit limits, time limits, and self-exclusion.
Proactive Support
Our support team identifies players in distress and provides timely assistance.
Our commitment to Responsible Gaming is not a formality — it sits at the very core of our business model. A happy, in-control player is our greatest asset.
03. Protection Tools Available to You
656 gives you several powerful tools to stay in control of your gaming. All of them can be activated at any time from your account settings:
Deposit Limit
Set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; raising one has a 24-hour delay — to prevent impulsive decisions.
| Limit Type | Active Hours | Change Delay |
|---|---|---|
| Daily Deposit Limit | Immediate (when lowering) | 24 hours (when increasing) |
| Weekly Deposit Limit | Immediate (when lowering) | 7 days (when increasing) |
| Monthly Deposit Limit | Immediate (when lowering) | 30 days (when increasing) |
| Loss Limit | Immediate (when lowering) | 7 days (when increasing) |
| Session Time Limit | Immediate | 24 hours (when increasing) |
Time Limit
Set how long you want to play per day or per session. You'll receive an automatic alert when you're close to your limit, and the game will stop once the time is up.
Cooling-Off Period
If you feel you need a short break, you can temporarily suspend your account for 24 hours up to 30 days. No transactions or gaming will be possible during this time.
Self-Exclusion
If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account will be fully inactive and no promotional emails will be sent.
Once self-exclusion is activated, it cannot be reversed before the chosen period ends. This is intentionally strict — for your own protection.
Reality Check
At set intervals, a pop-up will notify you how long you've been playing and how much you've won or lost — keeping you aware and in control.
04. Warning Signs of Problem Gaming
Gaming addiction doesn't happen overnight — it builds gradually. Watch out for the following signs in yourself or someone close to you:
Financial Signals
Spending on gaming instead of paying bills, borrowing money to play, and chasing losses with more bets.
Social Signs
Neglecting family and friends, lying about gaming, and increasing social withdrawal.
Emotional Signs
Feeling restless when not playing, being unable to stop gaming, or reacting with excessive anger and frustration after a loss.
Impact on Work & Study
Inability to focus at work, disrupted sleep, neglecting responsibilities in favour of gaming.
05. Self-Assessment
Ask yourself these questions honestly. If you answer "yes" to most of them, consider seeking help:
Do you sometimes end up spending more than your planned budget?
Do you place more bets to win back money you've lost?
Do you want to quit gaming but find you just can't?
Have you ever lied to family or friends about your gaming?
Have you cut back on food, bills, or other essential expenses to fund gaming?
Do you feel restless or irritable when you can't play?
Is gaming having a negative impact on your work, studies, or relationships?
Do you find it hard to stop when you're winning, always feeling like you could win more?
Fewer than 3 "Yes" answers: You're in control — keep maintaining your limits. 3–5: Use the self-assessment tools. More than 5: Contact our support team.
06. Setting Limits Effectively
The most effective approach to Responsible Gaming is setting limits in advance — and sticking to them. Here's how to set realistic limits:
- Budget Setting: After covering all essential expenses from your monthly income, set aside a small portion of what's left as your gaming budget.
- Time Budget: Decide how many hours a week you'll play and set a reminder in your phone's calendar.
- Loss Limit: Set a loss limit for the day and stop when you hit it — never chase your losses.
- Win limit: Set a win target and stop when you reach it — chasing bigger wins only increases the risk of losing everything.
- Weekly Break: Take at least one gaming-free day every week.
Tips: how to make sticking to your limits easier
- Use limit settings in your gaming account — don't rely on willpower alone
- Use a dedicated wallet for gaming — avoid playing directly from your main bank account
- Set a timer before you start gaming
- Let someone you trust know how much you're playing — accountability helps reduce addictive behaviour.
- Avoid gaming when drinking alcohol or under significant emotional stress.
Remember: gaming is never a source of income. Casinos and betting platforms always carry a house edge over the long run. Enjoy it as entertainment — with full awareness of that fact.
07. Protection of Minors
Anyone under 18 is strictly prohibited from participating at 656. Age verification is mandatory at registration, and no withdrawals are processed without identity verification.
Advice for Families
If there are children or teenagers in your home and you enjoy gaming, please take the following steps:
- Use parental control software on your devices
- Keep your gaming account password out of reach of children
- Keep auto-login turned off
- Have open conversations with children about gaming addiction.
- Avoid installing gaming apps on shared devices
Anyone who attempts to register using a minor's identity, or helps a minor participate in gaming, will have their account permanently closed.
08. Support & Contact
Asking for help is not a sign of weakness — it takes courage. If you're struggling with gaming, reach out to us or the organisations listed below:
656 Support
Our Responsible Gaming team is available 24/7 via live chat.
Counselling Services
Contact our support team to connect with a professional gaming counsellor.
Email Support
For confidential matters, reach us by email — we'll respond within 24 hours.
Your identity and personal information will be kept strictly confidential. All Responsible Gaming requests are handled with the highest priority.
09. Frequently Asked Questions
Self-exclusion is not permanent — you choose the duration (6 months to 5 years). Once the period ends, you'll need to contact the support team to reactivate your account and complete a 7-day cooling-off period.
Yes, reducing a limit takes effect immediately. However, increasing a limit requires a waiting period — 24 hours for daily limits and 7 days for weekly limits — to help prevent impulsive decisions.
Yes, your account balance is completely safe during a break or self-exclusion period. Once the period ends and your account is reactivated, your balance will remain unchanged and you can withdraw it at any time.
Absolutely. All Responsible Gaming tools — including deposit limits, time limits, breaks, and self-exclusion — are completely free. You can activate them at any time from your account settings.
Yes, a family member or trusted friend can contact our support team. However, any changes to an account require the account holder's own authorization. To set limits or activate self-exclusion directly, please reach out to our support team.
Yes. Gaming addiction is a recognized mental health condition that can be effectively addressed through counseling and therapy. Seeking help at the right time significantly improves the chances of a full recovery.